🔒 Privacy Policy
At our service, we are committed to maintaining your privacy and ensuring your data is handled securely. This Privacy Policy details our approach to managing personal information in accordance with various international privacy laws such as Canada’s PIPEDA, Quebec Law 25, the EU’s GDPR, Brazil’s LGPD, California’s CCPA/CPRA, and others.
Our commitment extends to all users of our website, applications, services, and products. While we strive to provide a seamless experience across our platform, third-party sites, apps, or services that may be linked from our site operate under their own privacy policies.
Processing Activities:
We process personal data when you:
- Engage with our applications and services as a user.
- Browse our websites that fall within the scope of this Privacy Policy.
- Interact with us through communications, including newsletters, emails, calls, or text/SMS messages.
Personal Data Collection:
We collect various types of information to enhance your experience and fulfill our services. This includes:
- Account details for user authentication and management.
- Payment information to process transactions securely.
- Financial data relevant to service provision and account activity.
- Purchase history to personalize your experience and maintain records for internal audit purposes.
- Mobile device identifiers for app functionality and analytics.
- Location data where necessary for location-based services or to comply with legal obligations.
- Feedback to improve our offerings and customer service.
- Social media information if you choose to connect your social accounts with our services.
- Product information to assist in customer support and warranty claims.
We gather this information through various channels: user registration, transactions, interactions, and automated technologies such as cookies and tracking mechanisms. Information from third parties may also be shared with us, following their privacy practices.
Cookies:
Our website employs cookies to enhance user experience, improve functionality, and perform analytics. These cookies can be categorized into:
- Strictly Necessary: Essential for navigating the site and using its features.
- Preference: Help remember your preferences and choices.
- Analytics: Allow us to understand how our site is used and how we can improve it.
You have control over most of these cookies and can manage your preferences through our dedicated Cookie Manager.
Retention and Deletion:
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, as required by law, or for legitimate business needs. When the data is no longer needed, we take steps to delete or anonymize it in a secure manner.
Security Measures:
Protecting your personal data is a top priority. We implement industry-standard organizational safeguards and security measures, including advanced encryption for data transmission and collaboration with reputable third parties who handle your information securely.
Children’s Privacy:
We are dedicated to protecting the privacy of young users. Our services are not intentionally designed for or directed to children under 18 years of age. We do not knowingly collect personal information from anyone we know to be a child under 18.
Your Rights:
Depending on where you reside, you may have rights regarding your personal data, including:
- Accessing and obtaining a copy of your personal data.
- Requesting the correction or deletion of your personal data.
- Asking us to restrict our processing of your personal data.
- Receiving a copy of your personal data in a structured format.
- Objecting to our processing of your personal data.
- Withdrawing consent at any time where you have provided your consent.
- Filing an appeal or complaint regarding our processing of your personal data.
To exercise these rights, please contact our privacy team with clear communication of your request.
Changes to Policy:
We may update this Privacy Policy from time to time to reflect changes in the law or our data handling practices. Any updates will be posted on our website, and we encourage you to review it regularly.
Contact Information:
For any questions, to unsubscribe from our communications, or for assistance with your personal data, please contact our privacy team at [email protected] or via written correspondence to the address provided on our website. Your privacy is important to us, and we are here to assist you in maintaining it.